Report a safeguarding incident

External person of trust

You can contact an external person of trust by e-mail. External persons of trust have specialist knowledge in the field of safeguarding and know DSW well, but have an independent relationship with the organisation. They will forward the report (anonymously if requested) for processing. Each country office and European office is assigned an external person of trust who can be contacted via separate e-mail addresses:

Executive Team

You can contact our Executive Director Jan Kreutzberg and our Deputy Executive Director Angela Bähr directly via the e-mail address complaints@dsw.org.

Anonymous report

You can use the form below to make an anonymous report. It will be forwarded directly to the Executive Director and Deputy Executive Director of DSW.

All reports received, whether by an anonymous or known informant, will be taken seriously and followed up as appropriate. In general, however, anonymous reports are often more difficult to follow up on than reports where the identity of the informant is known, as no follow-up can be done. We therefore encourage you to make anonymous reports only in special circumstances to facilitate appropriate follow-up.